tik99 Privacy Policy
The security and protection of your personal information is one of tik99's most important responsibilities.
Last Updated: 30 October 2026
About This Policy
Welcome to tik99 online casino and football betting platform. This Privacy Policy ("Policy") explains how your personal information is collected, used, disclosed, and protected when you use tik99 services ("Services").
By reading this Policy and continuing to use the Services, you are considered to have accepted the terms set out in this Policy. If you do not agree with this Policy, you are asked not to use tik99 Services.
tik99 may update this Policy from time to time. Any changes will be announced on this page and will take effect from the date they are posted. Continuing to use the Services constitutes acceptance of the revised Policy.
Types of Information Collected
tik99 collects the following types of information in order to provide the Services.
1.1 Information You Provide Directly
- Name, date of birth (to confirm you are 21+), username, and password
- Contact details — email address, phone number
- Financial information — KBZPay, Wave Money, AYA Pay, CB Pay account numbers
- Identity documents — a copy of your National Registration Card or passport for the Know Your Customer (KYC) process
- Messages and specific enquiries submitted through customer service
1.2 Information Collected Automatically
- IP address, browser type and version, operating system
- Login and logout records
- Gaming history — deposit and withdrawal transactions, win and loss records
- Data obtained from cookies and similar technologies
- Device Identification Information (Device ID)
1.3 Information Received from Third Parties
tik99 may lawfully receive information about you from applicable laws, technology service providers, or anti-fraud software. That information will be used only for the purposes set out in this policy.
How We Use Your Information
tik99 uses your personal information for the following purposes.
- Account Creation and Management — Used for user registration, identity verification (including 21+ age verification), and account security.
- Anti-Money Laundering (AML) — Transaction monitoring and KYC procedures are carried out to meet anti-money laundering obligations.
- Service Delivery — Providing games, handling deposits and withdrawals, managing bonuses, and processing VIP progression.
- Customer Support — Used to provide 24/7 live chat and email support and to respond to your enquiries.
- Security and Fraud Prevention — Used to protect against unauthorised access, account breaches, and fraudulent activity.
- Announcements — Used to notify you of service changes, policy updates, and promotions (where you have given your consent).
- Fulfilling Legal Obligations — Used when required to comply with laws, regulations, or legal proceedings.
tik99 will never use your personal information for any purpose beyond those stated above without your prior consent.
How We Share Your Information
tik99 does not sell your personal information. However, the parties listed below may have access to it in the following circumstances.
3.1 Service Providers
Third-party service providers such as payment gateways (KBZPay, Wave Money, AYA Pay, CB Pay), KYC/AML verification providers, and technology partners are given access only to the information necessary to deliver their services. They are not permitted to use that information for their own purposes.
3.2 Legal Disclosure
tik99 may disclose information as required by law when compelled to do so by applicable law, legal proceedings, or an order issued by a government or judicial authority.
3.3 Business Transfers
In the event of a merger, acquisition, or transfer of ownership of tik99's business, personal information may form part of the assets transferred. You will be notified in advance should this occur.
3.4 International Data Transfers
When required to deliver our services, personal information may be stored on servers outside Myanmar. In such cases, the protections set out in this policy will continue to apply.
Cookie Policy
Cookies are small files sent from a website to your browser. tik99 uses them to improve our services.
4.1 Types of Cookies
- Essential Cookies — Required for logging in, maintaining sessions, and security checks
- Functional Cookies — Used to remember your language and preferences
- Analytics Cookies — Used to aggregate and analyse website usage data in order to improve our services
4.2 Cookie Controls
You can decline or delete cookies through your browser settings. However, if essential cookies are disabled, some services may not function properly.
Data Retention Period
tik99 will retain your personal data for as long as necessary to fulfil the purposes described in this policy.
- Account data — retained for the duration your account is open and for a defined period after closure to meet legal obligations
- Anti-money laundering records — retained for the required period in accordance with AML regulations
- Communication records — retained for an appropriate period to monitor customer service quality and resolve disputes
Once the retention period has passed, your personal data will be securely deleted or converted into anonymous data.
Data Security Measures
tik99 applies industry-standard technical and administrative security measures to protect your personal data from unauthorised access, breach, deletion, or improper modification.
- SSL/TLS encryption protects data during transmission
- Database encryption protects data stored on servers
- Access controls ensure only authorised staff can handle data
- Regular security audits and vulnerability assessments are conducted
- Server environments are housed in secure data centres
In the event of a data breach, tik99 will promptly notify affected individuals and take action in accordance with the law.
Your Rights
As a tik99 user, you have the following rights regarding your personal data.
7.1 Right of Access
You may request to view the personal data tik99 holds about you.
7.2 Right to Rectification
If any personal data we hold about you is inaccurate, you may request that it be corrected.
7.3 Right to Erasure
You may request deletion of your personal data, except where we are required to retain it by law. Data kept for legal purposes such as AML compliance records cannot be deleted immediately.
7.4 Right to Restriction of Processing
You may request that we restrict the processing of your personal data. If you do so, some tik99 services may no longer be available to you.
7.5 Right to Object
You may object to the processing of your personal data on grounds relating to your personal situation.
To exercise any of these rights, contact us at [email protected]. tik99 will handle all requests in accordance with the applicable regulations.
Policy on Minors
tik99 services are intended for users aged 21+ only. tik99 never knowingly collects personal data from anyone under the age of 21.
If you are a parent or guardian and believe your child is using tik99, please contact us immediately at [email protected]. tik99 will review the account and take the necessary action right away.
Third-Party Links and Responsibilities
The tik99 website may link to third-party services such as game providers or payment portals. Those providers operate under their own privacy policies, which are not the responsibility of tik99.
tik99 recommends that you read the privacy policies of any third-party services before using them.
Contact Details
If you have any questions, complaints, or requests regarding this privacy policy, please contact the tik99 customer support team.
- Email: [email protected]
- Live chat: available 24/7 on the tik99 website
tik99 will handle requests quickly and efficiently, and will treat personal data matters with the highest priority.